About us and these terms
GB Stampline is run by Michael and Linda Cumming. We are a small, web-based business and do not have a shop.
Michael and Linda Cumming t/a GB Stampline
46 London Road, Saffron Walden, Essex CB11 4ED
Telephone: 01799 513 049 (please leave a message if we are out)
Email: admin@gbstampline.com
These terms apply to every order placed through this website, by post or by telephone. Please read them before you buy. They do not affect your legal rights as a consumer.
Ordering and payment
When you place an order we will email to confirm it. Our contract with you starts when we confirm your order.
Payment by PayPal is preferred. We accept cheques by prior arrangement, made payable to MW & LA Cumming. We will dispatch your order once the cheque has cleared.
There is no VAT in our prices. Any discount we offer applies from the date it is offered and is not backdated to earlier orders.
We describe and photograph every item as accurately as we can. If we have made an obvious pricing error, we will contact you before dispatch and you can choose to go ahead at the correct price or cancel for a full refund.
Postage and delivery
Our postage options and charges are set out on our Postage Costs page. If your order needs more postage than you paid, we will contact you before dispatch. If you overpaid, we will refund the difference straight away.
We obtain a Royal Mail Proof of Posting certificate for every order and email you a copy when your order is on its way. Please allow up to 7 days for delivery in the UK before contacting us.
Your order is our responsibility until it reaches you. If it is lost or damaged in the post, we will replace it or refund you in full, and we will deal with Royal Mail ourselves.
We do not send telephones outside the UK.
Changing your mind – your 14-day right to cancel
You can cancel your order for any reason within 14 days of the day after you receive it. You do not need to give a reason.
- Tell us. Email, write or phone us within the 14 days. Please include your name, the items and the date you received them.
- Send the items back within 14 days of telling us. Please pack them well and return them in their original packing where possible. You pay the return postage, and the items are your responsibility until they reach us.
- We refund you within 14 days of receiving the items back, or of you showing us proof of return if that is sooner. We refund the price and the original postage, up to the cost of our cheapest delivery option. We refund to the same payment method you used.
Items must come back in the condition you received them. If an item has been handled more than you would need to inspect it, or damaged, we may reduce the refund to reflect that.
Faulty or incorrect items and our guarantees
If an item arrives damaged, is not as described, or is not what you ordered, please email us. We will refund or replace it, and we will also refund your return postage. This is in addition to your 14-day right to cancel.
Stamps – our no quibble guarantee. If you are not happy with any stamp for any reason, send it back and we will refund you. Returns follow the steps in the section above.
Telephones – our 12-month repair guarantee. Our telephones are generally over 50 years old and have been checked and restored by us. If a fault develops within 12 months of delivery, send the telephone back and we will repair it free of charge and pay to post it back to you. This guarantee is in addition to your legal rights, which allow for the age of the item and how it was described.
Please email us before returning anything so that we can tell you how best to send it.
Telephones – please check your line before buying
Most of our telephones use pulse dialling, the kind used by rotary dials. Many phone lines now only accept tone dialling, including BT Digital Voice and other internet-based phone services that are replacing traditional lines across the UK.
On a tone-only line, a pulse dialling telephone may not be able to dial out, and on some lines there may not be enough current to ring the bell. A pulse-to-tone converter, available separately, can often solve the dialling problem.
If you are not sure which type of line you have, check with your phone provider or contact us before you order. A telephone that works as described but is not compatible with your line can be returned under your 14-day right to cancel.
Copyright and use of images
All text, photographs and scans on this website are the copyright of Michael and Linda Cumming, trading as GB Stampline, unless stated otherwise. You may view and print pages for your own personal use. You may not copy, reproduce or republish any text or images from this site – including on auction sites, marketplaces or other dealers’ websites – without our written permission.
The stamp designs themselves remain the copyright of Royal Mail or the relevant issuing postal authority, and of other rights holders where applicable. Images of stamps appear on this site solely to identify the items we offer for sale.
Catalogue numbers and references quoted in our descriptions, such as those from Stanley Gibbons catalogues, remain the property of their publishers.
To ask permission, or to tell us about copying of our material, email admin@gbstampline.com.
Using our website
You are welcome to link to any page of our website. Please do not display our pages inside another website’s frame or suggest that we endorse you.
We work hard to keep the information on this website accurate and up to date, but we cannot guarantee it is free of errors or that the site will always be available.
Our website uses cookies so that the basket and checkout work. Our Privacy Policy explains what personal information we collect and how we use it.
Changes and the law
We may update these terms from time to time. The terms in force when you place your order are the ones that apply to it.
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
If you have a question or a problem, please contact us first. We will always do our best to put things right.